Our Online Training Expertise

Your experience here continues in the capable hands of experts and thought leaders in the applications you care about most.

Our trainers are the very best in the business; ACT! Certified Consultants, ACT!Premier Trainers, as well as the manufacturers and developers of the AddOn applications we support here at The AddOn Store.

ACT! Certified Consultants (ACCs), a community of professionals unlike any in the CRM (Customer Relationship Management) industry, have been dedicated to small and medium-sized business success since Pat Sullivan created the program in 1992. The ACC community in general, and our trainers in particular, engage business owners every day to improve efficiencies with tools familiar to AddOn Store visitors.

For the first time ever we have developed a way for you to take advantage of this vast and very real knowledge and learn with the very best in the business, live and online, right here.

Your Experts

Bevan Wistar -- New partner at The AddOn Store and ACC since 1997, Bevan coordinates all training efforts while providing training on a wide variety of SMB topics.

Cynthia M. Thomas -- ACC since 2003 and APT since 2004, Cynthia has worked with hundreds of clients in all four time zones rolling out implementations, conversations, and training both onsite and remotely.
Cynthia leads: Best Practices Series

Edward Kachinske -- ACC since 1999, Edward has authored more than 24 books on CRM-related topics and holds numerous CRM and IT certifications, including 14 Microsoft certifications and Salesforce. Edward leads our CRM Market Overview

Tom Najemy -- ACC, APT, and power user since 1993. As a business owner, marketing professional and a computer consultant Tom offers a wide range of experience to his customers. Tom conducts classes at his onsite training center in East Longmeadow, MA

Bonnie Roberts -- ACC since 2005. Her background includes management, IT, marketing and market research experience in the service, contracting, non-profit, manufacturing and commercial and residential real estate sectors. Bonnie works onsite and remotely from her office in Wilmington, NC

Training Solutions Team -- For over 20 years our staff of highly skilled professionals has been providing training and consulting services to help large and small businesses get the most out of ACT! and Microsoft Office.

Elene Marsden -- Elene Marsden is an ACT! Business Partner with over 20 years experience in training. She has enabled many individuals and companies get more from ACT! With her experience, she knows what works and the pitfalls to avoid. She is passionate about helping people to get the best from their software.

Jill Gibson Blyth -- Nationally recognized implementer, and long-time ACT! Certified Consultant, Jill Gibson Blyth.